Shipping policy

We are pleased to offer tracked shipping across the United States. To bring you the best value, we ship our products directly from our global distribution centers.

Estimated Delivery Times
Order Processing: 1–3 business days.

Delivery: Once shipped, please allow 5–10 business days for your order to arrive.

Please note: Delivery times may vary during peak seasons, holidays, or due to local postal delays.

Tracking
Once your order is dispatched, you will receive a shipping confirmation email containing your tracking number. You can track your package directly through our website.

Sales Tax & Customs
Applicable state and local sales taxes will be calculated and added at checkout based on your delivery address. For international shipments entering the US, orders below $800 are typically free from import duties under de minimis laws. Any additional local customs fees or duties imposed by carriers remain the responsibility of the recipient.

Missing Packages
If your tracking info shows "Delivered" but you haven't received your package, please check around your property, contact your local USPS office, or reach out to our support team at support@doggonecrazy.co.uk